Last updated: 18 Aug, 2026
Hello, beautiful! We know that dealing with acne can be frustrating, and trying a new product can feel risky. You want to see real, glowing results, not just another empty promise.
Because our handmade, organic South Korean formula is incredibly effective, we believe the risk should be completely on us, not on you. That is why we proudly offer our 60-Day Clear Skin Guarantee.
We handle refunds in two simple, fair, and hassle-free ways depending on your situation. Please read below to see how we protect your purchase and your peace of mind!
🌿 SCENARIO 1: "I Used It, But It Didn't Work For Me" (The Results Guarantee)
We know that every skin type is unique. While our organic formula works wonders for the vast majority of our Lakore family, we understand that sometimes, a product might just not be the perfect match for your specific skin chemistry.
If you used our product consistently for 60 days and did not see the results you were hoping for, we will refund you 100% of your money. And the best part? You don't even have to ship the empty or partially used bottle back!
How to claim your Results Refund:
To ensure our 60-day trial is fair and protected from abuse, we just ask for simple proof that you actually gave the product a fair try on your skin.
- Take Photos:Take a clear "Before" photo of your skin before you start using Lakore, and an "After" photo after using it consistently for several weeks.
- Email Us: Email your photos along with your order number to support@lakore.us within 60 days of your purchase.
- Get Refunded: Once our team reviews the photos, we will immediately process a 100% full refund to your original payment method. You keep the product, no shipping required!
📦 SCENARIO 2: "I Changed My Mind" (Standard Returns)
Sometimes you place an order and then realize you simply don't need it right now, or maybe someone else gifted you the same product. We totally understand!
If you have changed your mind and the product is still completely UNOPENED, UNUSED, and perfectly sealed in its original packaging, you can easily return it to us within 60 days of your order date.
How to process a Standard Return:
- Reach Out: Send a quick email to support@lakore.uswithin 60 days of your order, letting us know you'd like to return an unopened item.
- Ship It Back to Wyoming: Pack the unopened product safely and ship it to our US fulfillment center:
Lakore Returns, 2723 Christensen Rd, Cheyenne, WY 82007, United States(Please note: For "change of mind" returns, we kindly ask that customers cover the return shipping label cost). - Get Refunded: The moment your sealed package arrives at our warehouse and is inspected, we will instantly process a 100% full refund back to your original payment method (Credit Card, PayPal, Apple Pay).
💔 Damaged Upon Arrival?
We pack our organic glass bottles with extreme care, but shipping carriers can sometimes be rough. If your Lakore package arrives damaged or leaking, do not worry for a single second. Just snap a quick photo of the damaged box/bottle, email it to us at
support@lakore.us within 48 hours of delivery, and we will rush a brand-new replacement to your door via Priority Shipping at absolutely zero cost to you.
When Will I See My Refund?
Once we hit the "refund" button on our end, the money is sent back immediately. Depending on your specific bank or credit card company, it usually takes about 3 to 5 business days for the funds to officially appear on your bank statement.
If you have any questions at all about our policy or your skin's progress, our friendly support team is always here for you at
support@lakore.us.
Thank you for trusting Lakore. Your glowing journey starts here!